Piano Technician Survey

What type of tuner are you?

Exclusively Aural

Exclusively ETD

Hybrid (Both)

Still learning / Student

What tuning software or device do you currently use? Select all that apply

What device do you primarily use when tuning?

Phone

Tablet

Laptop

Other

Why did you choose your current software? (optional)

What frustrates you about your current setup? (optional)

How often do you tweak settings in your tuning software?

I mostly use defaults

Occasional tweaks for specific situations

I frequently adjust settings per piano

I maintain custom profiles for different piano types

How often do you tune unequal (historical) temperaments?

Never / Equal temperament only

Rarely (a few times a year)

Sometimes (monthly)

Often (weekly or more)

Which pricing model do you prefer most?

One-time purchase (minor updates only, pay for major versions)

Lifetime license (one price, all future updates forever)

Purchase + subscription (buy app, ongoing fee for updates/support)

Subscription only (low monthly/yearly cost, no upfront purchase)

Freemium (basic features free, pay for advanced features)

Which pricing model would you avoid? (optional)

One-time purchase (minor updates only)

Lifetime license

Purchase + subscription

Subscription only

Freemium

No strong opinion

What features would make you consider switching? Select all that would be compelling

Faster measurement / fewer notes to measure

Better accuracy / more consistent results

Modern, intuitive interface

Better visualizations / easier to read display

Aural training / learning tools

Works on all my devices (phone, tablet, laptop)

Physics-based approach vs interpolation

More data / transparency about the tuning

We're considering these features — which would be valuable to you? Select all that interest you

Geo-tagging tuning locations (for route planning, finding past pianos)

CRM integration (Gazelle, PianoCal, PianoAlmanac)

Tuner reports (time, strikes, before/after) for customers

Cloud backup/sync across devices

Historical records per piano (track drift over years)

Piano profiles (serial number, make, model, notes)

Export options (PDF reports, CSV data)

Share tunings with other technicians (concert/institutional)

Want to stay in touch? (optional) Leave your email if you'd like updates or to participate in future feedback

Piano Technician Survey

Thank You!